Publications

Literature
Artificial Intelligence and new technologies regulation
S. Ranchordas (2021)
Empathy in the Digital Administrative State
It is human to make mistakes. It is indisputably human to make mistakes while filling in tax returns, benefit applications, and other government forms which are often tainted with complex language, requirements, and short deadlines. However, the unique human feature of forgiving these mistakes is disappearing with the digitization of government services and the automation of government decision-making. While the role of empathy has long been controversial in law, empathic measures have helped public authorities balance administrative values with citizens’ needs and deliver fair and legitimate decisions. The empathy of public servants has been particularly important for vulnerable citizens (e.g., disabled individuals, seniors, underrepresented minorities, low income). When empathy is threatened in the digital administrative state, vulnerable citizens are at risk of not being able to exercise their rights because they cannot engage with digital bureaucracy. This Article argues that empathy, the ability to relate to others and understand a legal situation from multiple perspectives, is a key value of administrative law which should be safeguarded in the digital administrative state. Empathy can contribute to the advancement of procedural due process, equal treatment, and the legitimacy of automation. The concept of administrative empathy does not aim to create arrays of exceptions, imbue law with emotions and individualized justice. Instead, this concept suggests avenues for humanizing digital government and automated decision-making through the complete understanding of citizens’ needs. This Article explores the role of empathy in the digital administrative state at two levels: First, it argues that empathy can be a partial response to some of the shortcomings of digital bureaucracy. At this level, administrative empathy acknowledges that citizens have different skills and needs, and this requires the redesign of pre-filled application forms, government platforms, algorithms, as well as assistance. Second, empathy should also operate ex post as a humanizing measure which can help ensure that administrative decision-making remains human. Drawing on comparative examples of empathic measures employed in the United States, the Netherlands, Estonia, and France, the academic contribution of this Article is twofold: first, it offers an interdisciplinary reflection on the role of empathy in administrative law and public administration for the digital age that seeks to advance the position of vulnerable citizens; second, it operationalizes the concept of administrative empathy.
Documents
Public utilities
F. Molinari; C. Van Noordt; L. Vaccari (2021)
AI Watch. Beyond pilots: sustainable implementation of AI in public services
Artificial Intelligence (AI) is a peculiar case of General Purpose Technology that differs from other examples in history because it embeds specific uncertainties or ambiguous character that may lead to a number of risks when used to support transformative solutions in the public sector. AI has extremely powerful and, in many cases, disruptive effects on the internal management, decision-making and service provision processes of public administration. Over the past few years, the European Union and its Member States have designed regulatory policies and initiatives to mitigate the AI risks and make its opportunities a reality for national, regional and local government institutions. ‘AI Watch’ is one of these initiatives which has, among its goals, the monitoring of European Union’s industrial, technological, and research capacity in AI and the development of an analytical framework of the impact potential of AI in the public sector. This report, in particular, follows a previous landscaping study and collection of European cases, which was delivered in 2020. This document first introduces the concept of AI appropriation in government, seen as a sequence of two logically distinct phases, respectively named adoption and implementation of related technologies in public services and processes. Then, it analyses the situation of AI governance in the US and China and contrasts it to an emerging, truly European model, rooted in a systemic vision and with an emphasis on the revitalised role of the member states in the EU integration process, Next, it points out some critical challenges to AI implementation in the EU public sector, including: the generation of a critical mass of public investments, the availability of widely shared and suitable datasets, the improvement of AI literacy and skills in the involved staff, and the threats associated with the legitimacy of decisions taken by AI algorithms alone. Finally, it draws a set of common actions for EU decision-makers willing to undertake the systemic approach to AI governance through a more advanced equilibrium between AI promotion and regulation. The three main recommendations of this work include a more robust integration of AI with data policies, facing the issue of so-called “explainability of AI” (XAI), and broadening the current perspectives of both Pre-Commercial Procurement (PCP) and Public Procurement of Innovation (PPI) at the service of smart AI purchasing by the EU public administration. These recommendations will represent the baseline for a generic implementation roadmap for enhancing the use and impact of AI in the European public sector.
Documents
International regulatory co-operation
OECD Public Governance Directorate (GOV) (2021)
International Regulatory Co-operation - Best Practice Principles
Established domestic regulatory frameworks are reaching their limits to cope with today’s increasing cross-boundary policy challenges. Only united action can effectively navigate the rapid growth of economic integration and interdependencies, particularly driven by innovative technologies. Yet, contemporary regulatory frameworks tend to build on national jurisdictional boundaries constraining common solutions to meet the growing transboundary nature of policy challenges. In the aftermaths of global crises, such as the 2008 financial crisis or the COVID-19 pandemic, which exposed the vulnerabilities of global health, economic and governance systems, it is time for a true paradigm shift towards more systematic consideration of the international environment in domestic regulatory frameworks. The OECD Best Practice Principles on International Regulatory Co-operation provide practical guidance supporting policymakers and civil servants in adapting regulatory frameworks to the interconnected reality. They outline key elements in defining a dedicated whole-of-government strategy and governance structure, embedding international considerations throughout the domestic regulatory design, development and delivery, and leveraging bilateral, regional and multilateral international cooperation on regulatory matters to support national policy objectives. Compiling various ways of international regulatory cooperation and experiences from countries, the OECD Best Practice Principles on International Regulatory Co-operation provide the impetus for policymakers and civil servants in a variety of legal and administrative environments on how to promote quality and resilience of regulatory frameworks in times of an increasingly interconnected world.
Literature
Regulatory and Administrative Burdens Measurement
Coglianese C., Scheffler G., Walters D. (2021)
Unrules
At the center of contemporary debates over public law lies administrative agencies’ discretion to impose rules. Yet, for every one of these rules, there are also unrules nearby. Often overlooked and sometimes barely visible, unrules are the decisions that regulators make to lift or limit the scope of a regulatory obligation, for instance through waivers, exemptions, and exceptions. In some cases, unrules enable regulators to reduce burdens on regulated entities or to conserve valuable government resources in ways that make law more efficient. However, too much discretion to create unrules can facilitate undue business influence over the law, weaken regulatory schemes, and even undermine the rule of law. In this paper, we conduct the first systematic empirical investigation of the hidden world of unrules. Using a computational linguistic approach to identify unrules across the Federal Register, the Code of Federal Regulations, and the United States Code, we show that unrules are an integral and substantial feature of the federal regulatory system. Our analysis shows that, by several conservative measures, there exists one obligation-alleviating word for approximately every five to six obligation-imposing words in federal law. We also show that unrules are surprisingly unrestrained by administrative law. In stark contrast to administrative law’s treatment of obligation-imposing rules, regulators wield substantially more discretion in deploying unrules to alleviate regulatory obligations. As a result, a major form of agency power remains hidden from view and relatively unencumbered by law. Recognizing the central role that unrules play in our regulatory system reveals the need to reorient administrative law and incorporate unrules more explicitly into its assumptions, doctrines, and procedures.