Publications

This report presents the final results of the research “Exploring Digital Government Transformation in the EU: understanding public sector innovation in a data-driven society”, in short DigiGov. After introducing the design and methodology of the study, the report provides a summary of the findings of the comprehensive analysis of the state of the art in the field, conducted reviewing a vast body of scientific literature, policy documents and practitioners generated reports in a broad range of disciplines and policy domains, with a focus on the EU. The scope and key dimensions underlying the development of the DigiGov-F conceptual framework are then presented. This is a theory-informed heuristic instrument to help mapping the effects of Digital Government Transformation and able to support defining change strategies within the institutional settings of public administration. Further, the report provides an overview of the findings of the empirical case studies conducted, and employing experimental or quasi-experimental components, to test and refine the conceptual framework proposed, while gathering evidence on impacts of Digital Government Transformation, through identifying real-life drivers and barriers in diverse Member States and policy domains. The report concludes outlining future research and policy recommendations, as well as depicting possible scenarios for future Digital Government Transformation, developed as a result of a dedicated foresight policy lab. This was conducted as part of the expert consultation and stakeholder engagement process that accompanied all the phases of the research implementation. Insights generated from the study also serve to pave the way for further empirical research and policy experimentation, and to contribute to the policy debate on how to shape Digital Europe at the horizon 2040.

Stakeholder participation in regulatory processes has become increasingly common. The literature on citizen, customer and consumer participation in regulation shows a rise in these types of engagement, based primarily on individual case studies. However, we lack a solid empirical base for the discussion of this trend. This paper asks to what extent and why this rise in participation in regulatory policy-making occurs, creating a cross-sector, cross-country map of participatory regulation. The research is based on a quantitative, dictionary-based analysis of regulatory agencies' annual reports from 1998 to 2017 (n = 781). The findings show a rise in the use of terms related to participation over time, with the notable exceptions of financial and environmental regulators. These terms are most commonly used in EU level agencies, in Australia and France, while being rarely used in the German and Austrian cases. Our analysis shows that polity level variation is a key driver of how regulators use terms related to participation, and argues that such participation is less common in countries in which stakeholder participation is carried out at the national level through centralized corporatist institutions.

Regulations are often made during times of uncertainty and/or with haste in responding to an emergency of some kind. Ex post evaluation allows policymakers to assess whether regulations have led to the intended results that were espoused when they were first made. This recognises that all regulations are, to some extent, experiments and that some experiments fail, and others need adjusting, before the desired results materialise. As a core component of any regulatory management system, ex post evaluation is ultimately about ensuring that regulations maximise community well-being over time. This report provides guidance on the key elements of a sound ex post evaluation system. It illustrates practical elements of ex post evaluation that policymakers should follow when designing ex post evaluation systems, as well as how evaluations themselves can be conducted. As such, this report is a useful tool for countries embarking on ex post evaluations as well as for entities responsible for conducting evaluations in practice.

The pace and scope of emerging technologies are creating a sea change for governments and for regulators. They challenge economic regulation by blurring the traditional definition of markets, for example, and by transcending administrative boundaries domestically and internationally. At the same time, the digital transformation is an excellent opportunity for regulators themselves to harness the power of data and digital tools to improve regulation and its delivery. Seizing this opportunity will require fit-for-purpose regulatory frameworks and governance arrangements. This report brings together case studies submitted by members of the OECD Network of Economic Regulators that highlight how regulators have analysed and tackled these issues. The case studies span nine countries and a wide range of sectors (communication, transport, energy, environmental protection) and provide concrete examples of how regulators are responding to innovation in the sectors that they oversee.